At Wekitch, we strive to provide you with the highest quality cookware and kitchen essentials. However, if you are not completely satisfied with your purchase, we are here to help.

7-Day Return Policy

We offer you complete peace of mind while ordering at Wekitch – you can return all eligible items within 7 days of receipt of goods.

We care about your safety and hygiene, and we're happy to accept returns on unused cookware products. Please ensure that the product is unused and the tags, boxes, or other packaging are intact.

For stainless steel cookware, refunds or replacements are only available for issues like size mismatches, dents, or broken/missing parts.

We do not allow refunds or replacements for correctly delivered products. Please ensure you check all product specifications before purchasing to avoid any inconvenience.

This policy helps keep all our products in perfect condition. We hope you understand and cooperate with us on this. If you have any questions or need more information, our friendly customer service team is ready to help.

Thank you for choosing us and for supporting our commitment to a safe and healthy community. For prepaid orders, we will reverse the payment to the source. In the case of COD, we will do a NEFT payment in the registered name of the customer.

Returns & Replacements

Eligibility for Return/Replacement

You may request a return or replacement under the following conditions:

Conditions for Non-Acceptance

Return/replacement requests will not be accepted in the following cases:

Cancellations
My Account section.
"Ready to Ship".

Refunds

Refunds will be processed to the original payment method within 7 business days.
Customers must provide bank details to receive the refund.

Refunds will be processed after the product is received at our warehouse and passes quality control. This process typically takes 2 weeks from the return pickup date.

Partial Returns

Yes, you can return eligible products from your order within 7 days of delivery.

For any further queries, feel free to reach out to our support team. We are here to assist you!