Privacy Policy

Your privacy is our priority. This policy outlines our commitment to protecting your data and explains how we handle your information to provide a secure and seamless experience.

Information We Collect

You can explore our website without sharing personal details. However, when engaging in specific activities, we may request certain mandatory information. If you choose not to provide required details, you may be unable to access certain services.

When you register or place an order, we may collect your:

  • Name, phone number, and address
  • Email address
  • Order history and interaction details with Wekitch

How We Use Your Data

We collect and use your data to enhance your experience, process transactions, and comply with legal obligations. We do not sell or rent your information to third parties. Your data may be used for the following purposes:

  • To process and deliver your orders and manage payments.
  • To communicate with you about your purchases, account, and promotions.
  • To personalize your shopping experience.
  • To resolve disputes, troubleshoot problems, or enforce our policies.

In compliance with legal requirements, we may disclose personal data when required by law enforcement, government requests, or court orders for fraud prevention or public security.

Managing Your Information

You have control over your personal information and can update or delete it through the "My Account" section. Certain sensitive changes may require identity verification through our support team. We will process your request in a timely manner.

Wekitch does not store payment card details on our servers, ensuring added security for financial transactions.

Third-Party Service Providers

To facilitate secure payments and services, Wekitch collaborates with trusted third-party providers. These companies are permitted to use your data only for processing transactions and delivering essential services on our behalf. We do not share personal information with unrelated third parties for marketing purposes.

Data Protection Measures

We take robust security measures to protect your personal data:

  • Using SSL (Secure Sockets Layer) encryption for data transmission.
  • Storing data on secure servers with restricted access.
  • Continuously monitoring our systems for potential vulnerabilities.

Despite our best efforts, no online system can be entirely risk-free. We are committed to enhancing our security infrastructure to minimize potential vulnerabilities.

Contact Us

For inquiries or concerns regarding your personal data, please contact our support team. We are here to help and ensure your experience with Wekitch is secure and satisfactory.

Email: privacy@wekitch.com